If you are unhappy with your purchase, please send it back to our distribution center within 14 days of the delivery date with a completed return slip. Alternatively, you can return the items in person to our storefront location. All merchandise returns must be unworn, unwashed, and still have the original tags attached. We are happy to issue you a refund in the form of an E-Gift Card for use on a future purchase. E-Gift Cards never expire! If you choose to make a return in store, you will receive a store credit that can be used in store or online.
You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all product tags attached. Defective items must be reported within 2 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.
Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility. Lifestyle Junkee does not provide return shipping labels. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
Reserved Rights Regarding Returns
Lifestyle Junkee reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
- Potential fraudulent or criminal activity.
Similarly, Lifestyle Junkee reserves the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.
All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages.
Send your package to:
Lifestyle Junkee
8 E 9th St #2310
Chicago, IL 60605
Please bring in store returns to:
Lifestyle Junkee